Shipping policy

we want to ensure you receive your orders in a timely and efficient manner. This Shipping and Taxes Policy describes our shipping and delivery process, as well as our tax collection practices.

International shipping, please confirm your delivery address before payment, do not support to modify the address after the delivery of goods, do not support to address error, reject and other ways to apply for refund, do not support only refund, please rational consumption, all goods will be shipped within 2-5 days after the order! Any other questions please contact skybeautynails76@gmail.com !

1. Processing Time

Most orders received before 5:00 p.m. Eastern Time, Monday through Friday, are shipped within 5 working days! Orders placed on Saturdays, Sundays, or holidays will be processed the next business day. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.

2. Shipping Options and Charges

We offer various shipping options for your convenience, including standard, expedited, and international shipping. Shipping charges will be calculated based on the shipping option selected and the destination address. Shipping charges will be shown on your order form before you submit your order.

3. Order Tracking

Once your order has shipped, we will provide you with a tracking number so you can track your package online. You will also receive email updates on the status of your order and estimated delivery date.

4. Delivery Issues

If you experience any issues with the delivery of your order, please contact us immediately. We will work with our shipping carrier to resolve any issues and ensure your order is delivered as quickly as possible.

5. Shipping Restrictions

We currently do not ship to certain countries or regions. Please check our website for the most up-to-date list of shipping restrictions.

6. Taxes

A separate charge for taxes will be shown on the invoice. We are required to collect sales tax of 12.5% on all orders shipped to all Indian states. This tax is included in the prices displayed on our website.

7. Title and Risk of Loss

All items purchased from our website are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

For more information on our shipping policies, including rates, delivery times, and delays, please refer to our Online Customer Service page or call us at +8615217065879

Please note that this sample Shipping and Taxes Policy is for informational purposes only and is not a substitute for legal advice. You should consult with a qualified attorney to ensure your Shipping and Taxes Policy complies with applicable laws and regulations.

Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at [skybeautynails76@gmail.com]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at [skybeautynails76@gmail.com].

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.